Choosing a Ronzeil dog treadmill isn't just about getting a high-quality device; it's about securing all-round peace of mind. Here are the services designed to make your and your pup's exercise time smoother:
Free Shipping
We offer free shipping to the United States, Australia, Canada, and most regions in Europe (including Germany, France, Spain, Denmark, Sweden, Finland, Belgium, Portugal, Italy, Ireland, Luxembourg, the Netherlands, Austria, Bulgaria, Croatia, Cyprus, the Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, and Slovenia), which can greatly save your shipping costs. If your country/region is not included in the free shipping scope, a shipping fee of $199 will be charged to ensure that your treadmill can be delivered to you safely and in good condition.
Return and Refund Policy
If you're not satisfied with the treadmill after receiving it, you can contact us to apply for a return and refund within 30 days of receipt. We'll arrange professional staff to verify the situation, and once confirmed eligible, we'll handle it promptly, so you don't have to worry about "wrong purchase" or "improper fit".
2-Year Free Parts Replacement
After purchasing a Ronzeil treadmill, within 2 years, if any parts (such as plates, screws, etc.) have issues during normal use, you can contact us, and we'll replace them with brand-new ones for free, with no extra charges. This keeps your equipment in top shape all the time.
Lifetime After-Sales Service
No matter which stage you're at in using the treadmill, whenever you have any questions about usage, you can contact us at any time. We promise to reply to your inquiries within 24 hours, providing full support from equipment assembly to daily usage tips for your and your pup's fitness journey.
At Ronzeil, we serve every customer with dedication, just to ensure you and your pup have a better exercise experience.